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Dooer Knowledge Base

Privacy Policy

Introduction

At Dooer, protecting your privacy is fundamental to our mission of providing the best possible customer experience. We are committed to handling your personal data with care and in accordance with global data protection regulations.

Data Collection and Usage

  • Personal Data: Essential for fulfilling service commitments, managing customer relationships, and processing transactions.
  • Usage Data: Collected to optimize service functionality and improve user experience.
  • Marketing Data: Used to communicate updates about products, services, and educational content relevant to your interests.
  • Consent: Your data is processed based on explicit consent for activities like newsletters and personalized marketing.
  • Contractual Necessity: Necessary for the execution of the service agreement you have with us.

Data Sharing and Third Parties

  • Service Providers: Trusted partners who assist in delivering and enhancing our services, bound by strict data protection agreements.
  • Legal Compliance and Law Enforcement: Your data may be disclosed if required by law or to protect legal rights.
  • Integrations: Transparent data sharing with partners upon your activation of integrations.
  • International Transfers: Data transferred outside the EU/EEC is protected under stringent security measures.

Data Security

We employ robust security measures to protect your data against unauthorized access, alteration, or destruction.

Your Rights

  • Access and Control: Request access to or correction of your personal data at any time.
  • Data Portability: Obtain a copy of your data in a structured format.
  • Withdrawal of Consent: Withdraw your consent affecting future data processing.
  • Right to Be Forgotten: Request deletion of your personal data from our records.
  • Restriction of Processing: Limit how your data is processed.
  • Right to Object and Complain: Lodge a complaint regarding data handling and potentially seek compensation.

Data Retention

Data is retained only as long as necessary to fulfill the services requested or as required by law for purposes like compliance and dispute resolution.

Compliance with Specific Regulations

Our privacy practices are designed to comply with several regional and international regulations:

Changes to This Policy

We may update this policy to reflect changes in our data processing practices or in response to regulatory changes. Please review periodically to stay informed.

Contact Us

For any questions about this policy or our privacy practices, please contact us at privacy@dooer.com.

Data Controller

New Dooer AB (org: 559435-6940) is the data controller responsible for processing your personal data, determining the purposes and methods of processing.

This privacy policy is designed to be clear and straightforward, ensuring you understand our data practices and your rights as a user.